Where is my order? Shipping and track & trace

Want to know where your order is? This is how our shipping works.

Delivery time and track & trace

We ship your order with DHL, on weekdays (not on weekends). As soon as your package has been shipped, you will automatically receive a track & trace code with which you can follow the delivery. Delivery usually takes 1 to 3 working days.

No update yet?

If you order late in the day or just before the weekend, we will pack your order on the next working day. It may then take a while before the track & trace updates for the first time.

Is something wrong?

Is your order stuck for a long time, or do you see 'delivered' while you have not received anything? Contact us with your order number, and we will immediately investigate it for you.